Privacy Policy & Data Protection

Last Updated:

1. Introduction

Welcome to Frexalonvel, operated by PMO Advisors LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you use our website, request our services, or communicate with us. The types of information we may collect include:

2.1 Personal Information

When you contact us through our website forms, we collect personal information such as your name, email address, phone number, company name, and any other information you choose to provide in your message. This information is necessary for us to respond to your inquiries and provide you with the services you request.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access times, and other diagnostic data. This information helps us understand how visitors use our website and improve our services.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To respond to your inquiries and provide customer support
  • To process and manage your service requests
  • To send you information about our services, updates, and promotional materials
  • To improve our website functionality and user experience
  • To analyze website usage and trends
  • To detect, prevent, and address technical issues and security concerns
  • To comply with legal obligations and protect our legal rights
  • To communicate with you about your account or transactions with us
  • To personalize your experience on our website

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you provide explicit consent for us to process your personal information for specific purposes
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interests: When we have a legitimate business interest in processing your information, such as improving our services
  • Legal Compliance: When we need to process your information to comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena. We may also disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures including encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it. The criteria we use to determine retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.

8.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Deletion

You have the right to request that we delete your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

8.4 Objection and Restriction

You have the right to object to our processing of your personal information or to request that we restrict the processing of your information under certain circumstances.

8.5 Withdraw Consent

If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Cookies Policy

Our website uses cookies to enhance your browsing experience and provide personalized content. This section explains what cookies are, how we use them, and how you can manage your cookie preferences.

9.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

9.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's functionality and user experience.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Preference Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personalized features. For example, these cookies can remember your language preferences or login details.

9.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as some features may no longer function properly. You can manage your cookie preferences through your browser settings:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

9.4 Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our website and deliver content based on your interests. These third parties may collect information about your online activities over time and across different websites.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. How browsers communicate the Do Not Track signal is not yet uniform. For this reason, our website does not currently interpret, respond to, or alter its practices when it receives Do Not Track signals.

14. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.

15. European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, delete, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after we post changes constitutes your acceptance of those changes.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Frexalonvel
PMO Advisors LLC
127 South Market Street, Suite 400
San Jose, CA 95113
United States

Phone: +1 408-795-8066
Email: service@frexalonvel.world

18. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.